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What is       neCall Concierge?

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RX Copay Waiver Plan InterceptRX
  • No copay for eligible members

  • Easy employee sign-up with live assistance

  • Convenient, free delivery to member

  • White glove treatment

  • Direct contact to your Member Advocate

Incentive Management Program 

• Saves money and increases member satisfaction by supporting Center of Value utilization

• Reduces employer’s medical spending by 6% - 12%; Employees save 40% on Out of Pocket; 15%-80% per Episode

• The only program that supports network optimization, direct contracts and variable incentives

Care Navigation Multi-lingual

Technology and Telephone access to a Care Concierge to answer any questions and provide support including:


Finding a Provider- Confirm network status of providers and coordinate scheduling and transportation.

On-Demand Provider Network- See one  
of 900,000+ contracted providers OR... let us create an on-demand contract for the personal care you seek.


Quality Physician Referrals- Receive primary care and specialist recommendations based on patients needs. Confirm availability,  appointments and acceptance of payment.


Support Direct Contract Options-  Maximize the utilization of the high quality, high value providers.


Verify Benefits and Coverage- Explains and resolves billing issues, denials and balance bills


Out-of-Pocket Assistance Program- Receive member discounts and payment plans for Out of Pocket expenses.

Proactive Population Health Program 

• Identifies avoidable spending –ER, Branded Rx, High Cost Providers

• Improves Rx Compliance and Reduces Population Health Risk

• Monitors Screening compliance and identifies gaps in care

• Offers a proactive outreach program

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